"Thank you so much - it’s honestly the best service I’ve ever received. Outstanding job!"

"I can’t tell you how much your phone call meant to me and how you’ve decided to handle my situation. One more example of how/why the Pebble Beach experience is so special and how the brand separates itself from the rest."

"I have ordered from you multiple times in past years. Your service is always outstanding. It is a pleasure knowing that excellent customer service still exists.“

"Thank you for quickly processing and shipping my order. It was evident upon opening the box that the employee who packed this item took pride in their work. "

"My husband LOVED his wind sweater and the sweet birthday note I asked for you to write!! It was all just perfect!! On time and fits great!!"

"Thank you for your professional, conscientious customer service. Makes me really appreciate and respect Pebble Beach."

"I am SO very GRATEFUL there are people at Pebble who demonstrate and reflect what it is like to visit a world class resort. Keep up the GREAT work!!! We have received far more than what we have- and will- spend there!"

"11 out of 10 for Customer Service!! I wish everyone online was as nice, knowledgeable, and friendly as you are. Thank you for your help!"

"You’re the best!!! A+ Customer Service."

"Thank you so much for your help with the lost gift card. You were FABULOUS with your help. It arrived in time for my daughter’s birthday gift. Rarely does a person find such an easy and professional solution to my issue.  Best to you."

"Just wanted to let you know that I received the package today. I really appreciate your communications and fantastic customer service."

“Wow! I’ve not had any customer service experience like this. ‘Thank you’ seems incredibly inadequate to express my gratitude, but thank you so much!”

“I was very happy with the method of packaging. Someone was very careful and they obviously took their time in making sure the beautiful coffee mug would not break in transit."